AFS 2016

October 20–21, 2016

Las Vegas, Nevada

Are CEOs of Customer-Oriented Lenders More Communitive in the CEO’s Annual Report Letter?

Thursday, October 20, 2016 at 9:30 AM–10:20 AM PDT

Parlor E

Lead & Corresponding Author

Don Johnson, Western Illinois University

Additional Authors

Hongbok Lee, Western Illinois University