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BC Library Conference 2017

April 19–21, 2017

Vancouver, BC

T18 - Keeping Assessment in Sight

Thursday, April 20, 2017 at 3:15 PM–4:00 PM PDT
Tuscany Room
Session Description

Creating a comprehensive library assessment plan is difficult, but sticking to it—and engaging library employees—can be even harder. By starting with measurable service outcomes and using Tableau to visualize data points in a colourful and interactive dashboard, a library's assessment plan can come alive for staff and anyone else interested in seeing/hearing its story. Whether demonstrating value or working on continuous improvement, a little visual interpretation goes a long way to allowing others to see the meaning in the data and/or plan.
This session will briefly outline the main components of a library assessment plan, give advice on what makes a plan executable, and show how to breathe life into the data with a dashboard created in Tableau.


Tania Alekson, Capilano University

Tania Alekson has been part of the small but robust Capilano University Library team since 2010. As Student Experience Librarian, she has been responsible for coordinating the library's assessment and communications efforts for the past three years.