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2018 Conference and Developers Day

August 20–23, 2018

Clarion Congress Hotel, Prague, Czech Republic

Search or browse the IGeLU 2018 programme

 

 

Customer Experience: Better and Stronger Together

Thursday, August 23, 2018 at 9:00 AM–9:45 AM CEST
Meridian
Main Topic

Other (Cross-product / General / Strategic)

Abstract

Ex Libris will share information about the customer experience and new initiatives in this vital area.

Conference or Developers Day

Conference

Presenters

Jane Burke, Ex Libris
Presenter's job title

VP Strategic Initiatives

Co-Presenters

Yair Amsterdam, Ex Libris
Co-presenter's job title

SVP & GM Customer Experience and Operations

Moderator: Ken Herold, Adelphi University
Co-presenter's job title

Associate Dean, Digital Initiatives & Automated Services

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