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Fulfillment: Where Does it Hurt? Diagnosing Critical and Chronic Pain Points in Alma
martes, el 21 de agosto de 2018 a las 15:45–16:45 CEST
Leo
Conference or Developers Day
Conference
Abstract
This session is a focused conversation with attendees regarding Alma Fulfillment pain points that could be addressed through the continuous improvement process, such as circulation desk operations and the request lifecycle. We also hope there is time to brainstorm ideas to resolve some of these issues. Please come prepared to join this discussion. Target Audience: People who have worked for at least 1 year with Alma in the relevant area.
Main Topic
Alma
Presenters
Itai Veltzman, Ex Libris
Presenter's job title
Product Manager, Resource Management
Moderator: Bettina Kaldenberg, University of Mannheim
Presenter's job title
Head of Library IT Support and Library Systems
Co-Presenters
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