ACHE 2018 Concurrent Sessions
REPORTER: An enterprise level approach for supporting institutional non-credit activities
Session Description
In the non-credit, outreach and engagement world, the lack of available automated or enterprise applications to manage the admission, enrollment, and financial transactions of participants is generally the reality. Despite your institution’s commitment to operational efficiency, the majority of higher education management of non-credit programs and activities is fragmented and comprised of a disparate set of systems and processes. While the current decentralized structure keeps institutions adaptive and innovative, it confounds institutions’ ability to report, analyze their collaborative work, and to measure the impact of these efforts.
Discover how NC State navigated the multi-year journey to our solution. We will share our experience as we moved from traditional off-the-shelf software approaches to an opportunity for digital transformation via an Application Platform as a Service , established business services standards and developed a customized enterprise level system. This presentation will provide experiences and lessons learned from customers, business services and IT.
Primary Presenter
Adalia AnnJessica Sova, NC State University, Divison of Academic Outreach & Entrepreneurship
Brief Bio
Adalia "Jessie" Sova is the Assistant Vice Provost, Business Operations, for the Academic Outreach and Entrepreneurship Division and Business Services Data Steward for REPORTER
Presenter #2
Wendy Laing, NC State University, College of Engineering, Industry Expansion Solutions
Brief Bio:
Wendy Laing is the Director of Professional Learning and Instructional Design for NC State University Industry Expansion Solutions. This engineering extension office serves as a federal OSHA Training Institute Education Center, develops customized curriculum, and provides professional education and certificate programs for numerous industries including manufacturing, healthcare, and the public sector.
Presenter #3
Jack Foster, NC State University, Office of Information Technology
Brief Bio
Jack Foster is the IT Director leading the implementation and support of NC State University's non-credit enterprise applications for the Office Information Technology (OIT).