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Incivility and Bullying in Nursing Education
Type of Presentation
Roundtable
Session Abstract
This session identifies nursing academia as a workplace environment fraught with incivility and bullying. Ethical comportment, education, and training in prevention strategies are described as important prevention tools. Best practices such as license renewal education, psychometric measurement and Emotional Intelligence capacity improvement; as well as faculty and administration collaboration and co-creation of civility policy development are identified as mechanisms to diminished incivility in academia.
Target Audience
Adult learners and educators.
Session Description
This paper describes incivility behaviors and does make recommendations for proactive approaches to alleviate this serious problem. Incivility is not unique to nursing and therefore application to other disciplines and professions may be possible. Incivility is defined as rude or disruptive behaviors often resulting in distress both psychological and physiological which may result in threatening situations. Examples of incivility include behaviors such as not returning calls, not answering questions, or ignoring the person as well as more serious offenses such as verbal abuse and bullying. Behaviors encompassing repetitive abuse in which victims suffer verbal abuse, threats, humiliation or intimidating behaviors or perpetrator behaviors that interfere with victims’ performance are calculated to place at risk their health or safety. Nurses in academia frequently participate in and are confronted with behaviors that are unpleasant, distressing, and threatening. Behaviors inclusive of verbal abuse, demeaning actions, rigidity in expectation, and targeting others exemplify and interfere with learning, and self-esteem. Joy stealing that occurs repeatedly and even daily may be seen as a normal part of the job and therefore tolerated by faculty. Failure to form partnerships which “mend and tend” and collaborate in support of scholarship development and academic relationship building among faculty may lead to “fleeing and fighting” when under the stress of incivility. Solutions offered include, partnership agreements evidenced as conscious and contracted covenants, faculty training and participation in workshops to improve their Emotional Intelligence (EI) capacity, faculty training in understanding behaviors which are considered contributory to incivility, measurements of the level of incivility in the department using psychometrically sound tools, as well as faculty and administration collaboration to co-create best practices for governance in the educational setting, including civility policy development, grievance, and arbitration protocols.
Efforts are made to try to schedule sessions on the day preferred by the Primary Presenter, though this cannot be guaranteed. Please check your preference.
No preference
Primary Presenter
Debra Hagerty, DNP, RN, NHA, CDP, FACDONA, Armstrong Atlantic State University
Work Title
Assistant Professor