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2019 Annual Meeting

del 30 de April al 3 de May del 2019

Hilton Atlanta, Atlanta, Georgia

Say Library: When Alexa Meets Primo

jueves, el 2 de mayo de 2019 a las 10:00–10:45 EDT
Room 204/205
Session Abstract

Amazon Alexa is one of the best-known consumer products employing voice-activated AI bot or personal assistant.  It acts as an intelligent agent that interacts with users’ voice and responds with answers and support.  Alexa for Business, a business version of Alexa, was released in November 2017. It enables businesses to develop customized applications and knowledge base within the organizational context and allows users to query directions, manage devices, organize events in their calendar, and report building or equipment problems. 

At the University of Southern California, we have been exploring possible applications with Alexa for Business with the generous funding from the Dean of the Libraries.  We have developed Alexa skills or applications to interact with Alma and Primo VE using Alma/Primo API:

Other promising use cases we aim to explore include allowing Alexa to control devices, such as computers, projectors, and monitors in library’s meeting and study rooms.

In this presentation, we will describe our experiences on developing Alexa skills, demonstrate its use, share the lessons we learned, and discuss the security and privacy issues associated with such technology.

Program Track
Alma
Primo
Target Audience Skill Level

None — General Audience

Keywords

Data All Around Us

Presenters

Win Shih, University of Southern California
Royd Muraoka, University of Southern California

Panel Moderator

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