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Consumers’ increasing engagement with brands in social media has brought advertisers’ attention to a new phenomenon of consumer-brand connection called brand selfie. The study examined the effects of specific characteristics of a brand selfie (i.e. source attractiveness, content sponsorship, and product type) on a series of consumer responses. Results showed that source attractiveness had a significant and positive impact on consumer responses. Source attractiveness also moderated the effects of content sponsorship and product type. In low attractiveness condition, organic brand selfie (vs. sponsored) and brand selfie with functional product (vs. hedonic product) led to more positive consumer responses. Additionally, consumer’s attitude toward brand selfie mediated the relationship between brand selfie characteristics and consumer’s brand attitude, purchase intent and willingness to share the selfie on social media. Theoretical and practical contributions are discussed and future research is suggested.
Sangruo Huang, Xin Ge