A Long Term Strategy for E-Resources Workflow Management

Wednesday, March 19, 2014 at 8:30 AM–9:15 AM CDT
Grand Ballroom
Conference Track

1. Managing e-Resources & Licensing

Keywords

cross-functional workflow team; electronic resource management

Learning Objectives

understand the benefits of making ongoing workflow oversight an integral part of a comprehensive e-resource management operation, implement successful strategies for identifying how existing workflows are impacting various stakeholder groups, apply ideas for promoting workflow awareness and understanding through outreach activities

Abstract

The University of Michigan Library assembled a standing cross-functional team to provide assessment and oversight of e-resources workflows. We will describe the team’s scope and strategy, challenges and successes, use of focus groups, and outreach efforts to establish and sustain a culture of workflow efficiency in the Collections Division.

Online Conference

Online Conference Session

Presenters

Pam Mackintosh, University of Michigan Library
Heather Shoecraft, University of Michigan Library
Emily Campbell, University of Michigan Library
Rafael Escobar, University of Michigan Library
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