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2019 Conference and Developers Day

August 26–29, 2019

Singapore

Please find below the IGeLU 2019 Conference, Developers' Day plus Ex Libris Knowledge Day Programme, in a slightly abbreviated form. The final and full version of the programme will be published in the IGeLU Conference App available from Apple Store & Google Play. The Conference Planning Committee reserves the right to make last minute alterations to the schedule where necessary.

Student Perspective On Primo: Using Focus Groups to Gather Data

Thursday, August 29, 2019 at 3:15 PM–4:15 PM +08
Max Atria Garnet 217
Conference or Developers' Day

Conference

Abstract

Cal State East Bay is consistently ranked as one of the most diverse campuses in the United States. The presenters decided to talk with their diverse student body, especially first generation college students, to understand their experience with and reaction to Primo. Rather than observing students complete tasks, the presenters were interested in learning about the user’s perspective of the tool in terms of inclusivity and approachability.

The presenters held focus groups of students in February 2019 to elicit reactions about Primo and presented those results at ELUNA in May 2019. Then, they implemented some changes and embarked on a two-tier assessment: 1) they followed up with the original focus group participants for their perspectives on the changes; 2) they held additional focus groups, both in person and online, to reach as many students as possible.

The presenters will share the results of their follow-up study and inspire you to listen to students’ experiences.

Main Topic

Primo

Presenters

Andrew Carlos, California State University, East Bay
Presenter's job title

STEM/Web Services Librarian

Annis Lee Adams, California State University East Bay
Presenter's job title

Electronic Resources Librarian

Co-Presenters

Wei XUAN, Moderator, University of Manitoba Libraries
Co-presenter's job title

Head, Libraries Systems

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