
Please find below the IGeLU 2019 Conference, Developers' Day plus Ex Libris Knowledge Day Programme, in a slightly abbreviated form. The final and full version of the programme will be published in the IGeLU Conference App available from Apple Store & Google Play. The Conference Planning Committee reserves the right to make last minute alterations to the schedule where necessary.
Conference
At the University of York Library we are increasingly using User Experience (UX) techniques to positively impact the experience of our students. Recently, we have carried out ethnographic fieldwork to effectively gather user feedback on our current (Classic) Primo interface, and to inform development of the new front-end as we migrate to the new UI.
This presentation will provide an overview of UX methodology, describe some of the ethnographic techniques available, show how these can be applied across the physical and virtual space, then describe how we utilised them to better understand how our users wanted to use our Primo catalogue, and how Primo provided an ideal platform for UX-led development.
Systems Specialist/Developer
Systems Consultant