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2020 Annual Meeting

Welcome to the program of the ELUNA 2020 Annual Meeting! To view abstracts and learning outcomes, click 'full' by 'Details:'

Note that all registered attendees will receive access to Sched prior to the conference.

Report-a-Problem Whack-a-Mole: Getting Relevant Information for Troubleshooting Patron Problems

Thursday, May 7, 2020 at 11:15 AM–12:00 PM PDT
San Bernardino
Learning Outcome #1

Assess who needs knowledge of an issue and who can fix it 

Learning Outcome #2

Develop a procedure for responding to technical issues 

Learning Outcome #3

Use advanced LibWizard customization options

Track

Practical Applications

Applicable Ex Libris Product
Alma
Primo
Target Audience Skill Level

Intermediate

Presenters

Kirsten Davis, University of Central Oklahoma
Shaye Caban, University of Central Oklahoma
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