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2020 Developers Day+

Primo Troubleshooting: Customize Delivery Tab to Fix a Chrome Bug

Tuesday, May 5, 2020 at 2:30 PM–2:50 PM Pacific Time (US & Canada)
Presentation Topics
Presentation Topic Description

Troubleshooting Primo issues is tricky because a problem can rise from several sources such as Alma, Primo configurations, or the web browser itself. And even if the source of the problem has been isolated, sometimes the problem is too complicate that you will need help from colleagues or a good tool. Either you are new to Primo troubleshooting or want to learn a few tips on CSS and web development, then this session might be especially helpful for you.

This presentation describes a case study of Primo troubleshooting for fixing errors of a resource request from in the GetIt tab due to a bug introduced with late version of Google Chrome browser. In particular, the presentation will cover these topics:

At the end of this session, participants will be able to track down the source of the problem using Chrome Developer Tool, customize Primo discovery tabs in Alma with CSS, and learn the procedure of Web troubleshooting.


Hui Zhang, Oregon State University Libraries