Primo Troubleshooting: Customize Delivery Tab to Fix a Chrome Bug
Presentation Topics
Primo
Presentation Topic Description
Troubleshooting Primo issues is tricky because a problem can rise from several sources such as Alma, Primo configurations, or the web browser itself. And even if the source of the problem has been isolated, sometimes the problem is too complicate that you will need help from colleagues or a good tool. Either you are new to Primo troubleshooting or want to learn a few tips on CSS and web development, then this session might be especially helpful for you.
This presentation describes a case study of Primo troubleshooting for fixing errors of a resource request from in the GetIt tab due to a bug introduced with late version of Google Chrome browser. In particular, the presentation will cover these topics:
- How to identify source of the problem with Chrome Developer Tool
- How to define and customize the look-and-feel of Primo GetIt and ViewIt tabs in Alma
- The CSS code for discovery tabs customization
- How to describe the problem and ask for advices from colleagues in large
At the end of this session, participants will be able to track down the source of the problem using Chrome Developer Tool, customize Primo discovery tabs in Alma with CSS, and learn the procedure of Web troubleshooting.