I Can’t Get No Satisfaction Data: Trials and Tribulations of Implementing an Electronic Satisfaction Survey
Thursday, March 11, 2021 at 11:20 AM–11:50 AM EST add to calendar
Posters
Topic of Interest
CNS Improving Outcomes
CNS as Project Manager
Quality Initiatives
CNS as Project Manager
Quality Initiatives
Abstract
Collecting patient satisfaction data can be challenging. Figuring out the best we to administer a patient satisfaction survey including timing and administation methos can very. We attempted to survey Palliative Medicine patients that visited our clinic either in person or virtually. Our goal was to figureout what administration process worked best for our staff and patients.