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Camp ER&L - ER&L 2022 Virtual Conference

March 14–17, 2022

Online

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LIVE STREAM: These presentations will be broadcast on the virtual main stage live stream. Live Q&A will take place at the end of the session block after all presentations in that block have commenced. 

ON-DEMAND SESSIONS & SHORT TALKS: These presentations will be made available on-demand to all attendees at the start of the conference. The 90-minute presentation time listed for these presentations is for a text-based Q&A session between presenters and attendees. 

*Session times are subject to change. 


System Statuses in Discovery

Wednesday, March 16, 2022 at 2:00 PM–3:30 PM Central Time (US & Canada) add to calendar
LIVE STREAM
Conference Track
5. User Experience & Promotion
Abstract

"is facebook down" trended on Google, October 4, 2021, when Facebook became temporarily globally unavailable. Web-users proactively seek information when they encounter issues online. System statuses are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference, and the user experience.

Presenters

Rebecca Nous, University at Albany - State University of New York
Lauren Puzier, University at Albany
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