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LIVE STREAM: These presentations will be broadcast on the virtual main stage live stream. Live Q&A will take place at the end of the session block after all presentations in that block have commenced.
ON-DEMAND SESSIONS & SHORT TALKS: These presentations will be made available on-demand to all attendees at the start of the conference. The 90-minute presentation time listed for these presentations is for a text-based Q&A session between presenters and attendees.
*Session times are subject to change.
OpenAthens Statistics – Enhance Your Library Services
Conference Track
5. User Experience & Promotion
Abstract
Collect, analyze, improve; make data work for you. How can you enhance your services to library users? Stop guessing and make changes based on evidence. Begin growing your knowledge with minor changes to gain better insights around usage and more. Make informed budget decisions and realize if you need to refocus your training and communication approach. See how OpenAthens authentication management tool offers flexible data reporting capabilities on top of single sign on for your users.
Topics:
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Attributes, groupings
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Automation, API, scheduling
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Usage trends for chat/ask a librarian coverage
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After student instruction, did provider usage grow?
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Basic attributes - not getting too personal
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IdP to… where am I sending my data?