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Camp ER&L - ER&L 2022 Virtual Conference

March 14–17, 2022

Online

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LIVE STREAM: These presentations will be broadcast on the virtual main stage live stream. Live Q&A will take place at the end of the session block after all presentations in that block have commenced. 

ON-DEMAND SESSIONS & SHORT TALKS: These presentations will be made available on-demand to all attendees at the start of the conference. The 90-minute presentation time listed for these presentations is for a text-based Q&A session between presenters and attendees. 

*Session times are subject to change. 


Implementing a Copyright Chatbot at SMU Libraries : Technology, Challenge and User Experience

Thursday, March 17, 2022 at 12:00 PM–1:30 PM Central Time (US & Canada) add to calendar
ON-DEMAND SHORT TALK - Presenters available for live Q&A
Conference Track
5. User Experience & Promotion
Abstract

Greater shift to online learning has given rise to increasing uncertainty as to how resources can be used in  education and research, without infringement. SMU Libraries recently implemented a copyright chatbot, which was designed to give patrons quick responses for their copyright queries through an intuitive conversational experience.

Presenters

Nazimah Ram NATH, Singapore Management University
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