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LIVE STREAM: These presentations will be broadcast on the virtual main stage live stream. Live Q&A will take place at the end of the session block after all presentations in that block have commenced.
ON-DEMAND SESSIONS & SHORT TALKS: These presentations will be made available on-demand to all attendees at the start of the conference. The 90-minute presentation time listed for these presentations is for a text-based Q&A session between presenters and attendees.
*Session times are subject to change.
Implementing a Copyright Chatbot at SMU Libraries : Technology, Challenge and User Experience
Conference Track
5. User Experience & Promotion
Abstract
Greater shift to online learning has given rise to increasing uncertainty as to how resources can be used in education and research, without infringement. SMU Libraries recently implemented a copyright chatbot, which was designed to give patrons quick responses for their copyright queries through an intuitive conversational experience.