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Camp ER&L - ER&L 2022 Virtual Conference

March 14–17, 2022



LIVE STREAM: These presentations will be broadcast on the virtual main stage live stream. Live Q&A will take place at the end of the session block after all presentations in that block have commenced. 

ON-DEMAND SESSIONS & SHORT TALKS: These presentations will be made available on-demand to all attendees at the start of the conference. The 90-minute presentation time listed for these presentations is for a text-based Q&A session between presenters and attendees. 

*Session times are subject to change. 

“Ignorance is NOT bliss-It won’t solve your problems, it just presses the snooze button” : Addressing the problems of ‘Click Agreements’ using Process Improvement

Wednesday, March 16, 2022 at 10:00 AM–11:30 AM Central Time (US & Canada) add to calendar
ON-DEMAND SESSION - Presenters available for live Q&A
Conference Track
1. E-Resources Management & Licensing

With ‘Click Agreements’, publishers set up online form agreements, including Terms & Conditions, and privacy policies, which users must assent to by clicking an icon/button. There is much to be gained by examing ‘click agreements’ using ‘process improvement’ to identify, analyze and improve outcomes while assuring input from those impacted.


Nancy Sims Donahoo, MLS, Boise State University, Albertsons Library
Natalie Nation, Boise State University, Office of Continuous Improvement
Jodi Mammenga, Boise State University, Office of Continuous Improvement