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2022 Annual Conference

May 19–21, 2022

Sheraton Sand Key, Clearwater Beach, FL, US

Proposal authors can use this tool to see where they have been placed in the program agenda for an Oral or Poster Session.

Scroll down to search by the Submitter or Author Name, by Date/Time, or by Keywords.

Confirm your place in the schedule by going to the ACCI Presenter Confirm Google Sheet and marking your session with the name and email address of the author who will be attending and presenting. Each presentation must have a separate paid registraint. Contact the ACCI Office immedicately by email at admin@consumerinterests.org to report a conflict or if you have questions. Please be sure to reference the session title(s), date(s), and time(s) if you contact us.

B2a Bank Compliance With National Transaction Account Standards: Evidence from a Mid-Western Metropolitan Area

Thursday, May 19, 2022 at 5:15 PM–6:45 PM EDT
Room 2
Key Words

Account Standards, Transaction Account, Financial Access, Financial Inclusion, Unbanked, Underbanked

Short Description

Increasing the fully banked population is related to the availability of affordable bank accounts. This study investigates the factors that are associated with bank response to voluntary national bank account standards for an affordable transaction account. We also examine the degree to which account information is available from bank websites. Account feature data were collected from public bank websites and bank tellers (N=108) in a mid-western metropolitan area. Results suggest that most banks offer an account that meets the majority of the standards. On average, bank websites are missing information about eight (44%) of the voluntary standards. There is weak evidence to suggest that bank asset size is associated both with the number of standards met and the numbers of standards about which a viewer cannot assess from information on their website. Practice and policy implications of the voluntary standards on the availability of affordable transaction accounts are discussed, and research recommendations are included.

Submitter

Julie Birkenmaier, Saint Louis University

Authors

Julie Birkenmaier, Saint Louis University
Jin Huang, Saint Louis University
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