IGeLU 2022 Hybrid Conference and Developers' Day 12 -15th September, 2022
September 12–15, 2022
Royal Welsh College of Music and Drama (RWCMD) - North Road, Cardiff CF10 3ER, UK
Conference Theme: Still here! - the library in the new normal
IGeLU website: IGeLU 2022 Annual Conference | Program in Google Sheet
Ex Libris' Customer Journey
Dora Stoutzker Hall
Session Abstract
Our aim is always to ensure your success, and to make sure you make the most out of your Ex Libris products. Join this session to learn about the path we are taking towards a holistic customer experience for the Ex Libris community.
Track
Strategy
Ex Libris Products
None - General
Target Audience Skill Level
None — General Audience
Physical/Virtual?
Physical session (+ live streaming with Zoom)
Presenter
![[photo]](https://secure.gravatar.com/avatar/7e6eacfdde9a2fdb419719de244d834c.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Hilary Newman, Ex Libris")
Hilary Newman, Ex Libris
Presenter's job title
Senior Vice President of Library Services
Twitter URL
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Co-Presenters
![[photo]](https://secure.gravatar.com/avatar/53c03727e6f41dbed9ac3bf509e5d54c.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Shelley Hostetler, Ex Libris")
Shelley Hostetler, Ex Libris
Co-presenter's job title
Senior Director of Customer Success
LinkedIn URL
Twitter URL
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![[photo]](https://secure.gravatar.com/avatar/8499a832aeea51866c0d9157cc930d5a.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Yaniv Cohen, Ex Libris")
Yaniv Cohen, Ex Libris
Co-presenter's job title
Vice President of Global Professional Services
LinkedIn URL
Twitter URL
—
![[photo]](https://secure.gravatar.com/avatar/808d53acef07051a3aa950e138c86b64.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Andrew Christison, Ex Libris")
Andrew Christison, Ex Libris
Co-presenter's job title
Customer Success
Twitter URL
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