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IGeLU 2022 Hybrid Conference and Developers' Day 12 -15th September, 2022

September 12–15, 2022

Royal Welsh College of Music and Drama (RWCMD) - North Road, Cardiff CF10 3ER, UK

Conference Theme: Still here! - the library in the new normal

IGeLU website: IGeLU 2022 Annual Conference | Program in Google Sheet

Ex Libris' Customer Journey

Thursday, September 15, 2022 at 10:00 AM–10:25 AM BST add to calendar
Dora Stoutzker Hall
Physical/Virtual?

Physical session (+ live streaming with Zoom)

Session Abstract

Our aim is always to ensure your success, and to make sure you make the most out of your Ex Libris products. Join this session to learn about the path we are taking towards a holistic customer experience for the Ex Libris community.

Track

Strategy

Ex Libris Products

None - General

Target Audience Skill Level

None — General Audience

Presenter

[photo]
Hilary Newman, Ex Libris
Presenter's job title

Senior Vice President of Library Services

LinkedIn URL

https://www.linkedin.com/in/hilary-newman-oakland-ca/

Twitter URL

Co-Presenters

[photo]
Shelley Hostetler, Ex Libris
Co-presenter's job title

Senior Director of Customer Success

LinkedIn URL

https://www.linkedin.com/in/shelleyhostetler/

Twitter URL
[photo]
Yaniv Cohen, Ex Libris
Co-presenter's job title

Vice President of Global Professional Services

LinkedIn URL

https://www.linkedin.com/in/yaniv-cohen-774801116/

Twitter URL
[photo]
Andrew Christison, Ex Libris
Co-presenter's job title

Customer Success

LinkedIn URL

https://www.linkedin.com/in/andrew-christison-40409a5/

Twitter URL
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