ELUNA 2023 Annual Meeting

Customer Support, Customer Success, & Services Update

Thursday, May 11, 2023 at 4:00 PM–4:45 PM PDT

Santa Anita

Session Abstract

High-level session to share what's new in Ex Libris Customer Support, Success & Services. Meet the leadership team, learn more about how we are working to support your library, and our plans for what's next.

Learning Outcome #1

Meet the new Director of Customer Care in North America. Overview of the team. Q/A on any support concerns.

Track

Strategy

Applicable Ex Libris Product

None - General

Target Audience Skill Level

None — General Audience