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IGeLU 2023 Conference and Developers' Day

del 11 al 14 de September del 2023

Leuven, Belgium

>> Presentations and Recordings <<

Except for sessions marked as "Physical session only (no live streaming)", all sessions are accessible to physical and virtual participants.

From Fee to Free: How our library moved from a paid to a free ILL service

lunes, el 11 de septiembre de 2023 a las 16:20–16:50 CEST add to calendar
Room AV 00.17
Session Abstract

Since summer 2022, our interlibrary loan service has become free of charge for ULiège students, faculty, and staff members. A feasibility study, started in 2019, was completed 3 years later. In March 2020, because of COVID-19, ILL service had become temporarily free for the ULiège community. This was a great opportunity for a real two-year pilot phase. Thanks to the length of the pilot, solid statistics and usage data were obtained and the ILL operators had two years' experience in a free context. Additionally, changes in our workflows such as a new subscription to RapidILL, peer-to-peer resource sharing between Alma institutions and more automation in some tasks have reduced our ILL charges. As a result of the feasibility study, the two-year pilot, some changes in our workflows, and based on reactions of users and ILL staff, it was decided to keep a free ILL service for the ULiège community, with some safeguards to prevent abuses and avoid uncontrolled costs.

Track

Strategy

Products or Areas of Focus
Alma
RapidILL / Rapido
Physical/Virtual?

Physical session (+ live streaming with Zoom)

Presenters

[photo]
Fabienne Prosmans, Fulfillment and ILL Manager, University of Liège
LinkedIn URL
Twitter URL
[photo]
François Renaville, Head of Library Systems, University of Liège
LinkedIn URL

https://www.linkedin.com/in/frenaville/

Twitter URL

https://twitter.com/f_renaville

Moderators

[photo]
François Renaville, Head of Library Systems, University of Liege
[photo]
Mark Dehmlow, Interim Associate University Librarian for Digital Scholarship, Services, and Technology, University of Notre Dame
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