IGeLU 2023 Conference and Developers' Day
September 11–14, 2023
Leuven, Belgium
>> Presentations and Recordings <<
- 9-10 September: pre-Conference meetings (at the KU Leuven Faculty of Social Science)
- 11-13 September: IGeLU 2023 Conference + Ex Libris Knowledge Days
- 14 September: Developers' Day + Ex Libris Knowledge Days + Ex Libris Primo VE Workshops
Except for sessions marked as "Physical session only (no live streaming)", all sessions are accessible to physical and virtual participants.
From Fee to Free: How our library moved from a paid to a free ILL service
Physical/Virtual?
Physical session (+ live streaming with Zoom)
Session Abstract
Since summer 2022, our interlibrary loan service has become free of charge for ULiège students, faculty, and staff members. A feasibility study, started in 2019, was completed 3 years later. In March 2020, because of COVID-19, ILL service had become temporarily free for the ULiège community. This was a great opportunity for a real two-year pilot phase. Thanks to the length of the pilot, solid statistics and usage data were obtained and the ILL operators had two years' experience in a free context. Additionally, changes in our workflows such as a new subscription to RapidILL, peer-to-peer resource sharing between Alma institutions and more automation in some tasks have reduced our ILL charges. As a result of the feasibility study, the two-year pilot, some changes in our workflows, and based on reactions of users and ILL staff, it was decided to keep a free ILL service for the ULiège community, with some safeguards to prevent abuses and avoid uncontrolled costs.
Track
Strategy
Products or Areas of Focus
RapidILL / Rapido
