IGeLU 2023 Conference and Developers' Day

How about an adventure into the unknown? End-users are quite elusive and it’s not easy to pinpoint their thoughts. Dive into their relationship with Primo VE! This session will present findings from a usability study that was carried out on swisscovery, the Swiss search portal for higher education. The presented study is composed of different parts (a heuristic evaluation, a quantitative survey, usability tests and interviews). Every part provides unexpected findings and suggests, amongst many other results, that end-users choose diverse paths when searching and that they also have very diverse expectations. Together, we will also look at end-users’ ratings and feelings on key features, such as the search functionality, display of results, access to e-resources and physical materials. Come and discover the study's conclusions and our works to further enhance usability.

User Experience / Discovery

Primo / Primo VE

Physical session (+ live streaming with Zoom)