>> Presentations and Recordings <<
- 9-10 September: pre-Conference meetings (at the KU Leuven Faculty of Social Science)
- 11-13 September: IGeLU 2023 Conference + Ex Libris Knowledge Days
- 14 September: Developers' Day + Ex Libris Knowledge Days + Ex Libris Primo VE Workshops
Except for sessions marked as "Physical session only (no live streaming)", all sessions are accessible to physical and virtual participants.
CRIS or Crisis?: How Did We Build a CRIS CRM System to Support Inquiries from Researchers?
Session Abstract
Every institution recognizes that the academic publications of their researchers represent the epitome of success and achievement in the academic realm. CRIS, a Current Research Information System is a platform that manages and measures the research output and academic activity of researchers, such as Converis, Esploro, and Pure. During the implementation of CRIS at Bar-Ilan University, a need arose to develop a dedicated CRIS CRM system that aims to assist researchers in efficiently managing their profiles and publications with the support of a specialized team of CRIS librarians. In this presentation, we outline the development process of a low-code, no-code CRIS CRM system using Microsoft Forms, Lists, and Power Automate to effectively handle inquiries from researchers. Discover our journey to design a customized system that meets user requirements and overcomes challenges throughout UX research, development, and testing until the official launch.
Track
Conference theme: Libraries enabling innovation
Products or Areas of Focus
General / Other
Physical/Virtual?
Virtual session (and available to physical attendees)