Leaning in – improving processes at the University of Salford Library

9-10 September: pre-Conference meetings (at the KU Leuven Faculty of Social Science)
11-13 September: IGeLU 2023 Conference + Ex Libris Knowledge Days
14 September: Developers' Day + Ex Libris Knowledge Days + Ex Libris Primo VE Workshops

Except for sessions marked as "Physical session only (no live streaming)", all sessions are accessible to physical and virtual participants.

Session Abstract

At the University of Salford, the library systems team have been using lean process reviews for the last couple of years to support colleagues wanting to improve processes in Alma and Leganto.
Lean process reviews were developed for the manufacturing industry, but we have found it a useful framework to improve system related processes. It helps us understand requirements and resist the temptation to jump into making system changes before understanding the full picture.
A full Lean review can be very involved and resource intensive. To make it usable for our processes I have identified the key tools which help us identify issues and requirements without taking large amounts of time.
I’ll share how we’ve used lean to review processes in Leganto, purchase requests and laptop loans. I’ll also share tips on how to get started using Lean in your library.

Track

Products or Areas of Focus

Physical/Virtual?

Presenters

IGeLU 2023 Conference and Developers' Day

September 11–14, 2023

Leuven, Belgium