IGeLU 2023 Conference and Developers' Day
September 11–14, 2023
Leuven, Belgium
>> Presentations and Recordings <<
- 9-10 September: pre-Conference meetings (at the KU Leuven Faculty of Social Science)
- 11-13 September: IGeLU 2023 Conference + Ex Libris Knowledge Days
- 14 September: Developers' Day + Ex Libris Knowledge Days + Ex Libris Primo VE Workshops
Except for sessions marked as "Physical session only (no live streaming)", all sessions are accessible to physical and virtual participants.
Customer Support and Content Operations
Aula Pieter De Somer (PDS 01.30)
Physical/Virtual?
Physical session (+ live streaming with Zoom)
Session Abstract
In a data-driven world, our goal is to help libraries have the data they need to make smart choices and reshape/automate workflows. In this session, we’ll talk about our work to create tools that measure library success across platforms, initiatives, and goals, instead of simply counting staff activity. These tools can help predict and plan the future, ensuring efficient use of limited resources and mission success for the library.
Track
Strategy
Products or Areas of Focus
360 Services
Alma
Central Discovery Index
SFX
General / Other
Alma
Central Discovery Index
SFX
General / Other
Presenters
![[photo]](https://secure.gravatar.com/avatar/f596e0909183eb0fec28900df3f2b828.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Jed Gilmore, Customer Support and Commercial Operations Leader, Ex Libris / Clarivate")
Jed Gilmore, Customer Support and Commercial Operations Leader, Ex Libris / Clarivate
LinkedIn URL
Twitter URL
—
![[photo]](https://secure.gravatar.com/avatar/4d05c346cb5af2418e07a4f02ca1009b.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Osnat Vilenchik, VP Content Operations, Ex Libris / Clarivate")
Osnat Vilenchik, VP Content Operations, Ex Libris / Clarivate
LinkedIn URL
Twitter URL
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Moderators
![[photo]](https://secure.gravatar.com/avatar/517aba6fbd59f8194f0c67a5ef3a04a7.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Dave Allen, Chair, IGeLU, State Library of Queensland / International Group of Ex Libris Users (IGeLU)")
Dave Allen, Chair, IGeLU, State Library of Queensland / International Group of Ex Libris Users (IGeLU)
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