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March 3–6, 2024

Austin, Texas + Online

We are pleased to share the 19th program of the Electronic Resources and Libraries Conference reflecting our work to support the way we collect, manage, maintain, and make accessible electronic resources.

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2001 changes, an eresource management odyssey: Navigating staffing changes while scaling eresource management support and competencies

Monday, March 4, 2024 at 1:30 PM–2:15 PM CST

Room 204

Conference Track

3. Organizational Strategies

Audience Level

Foundation

Keywords

Change management, Knowledge sharing, Academic libraries, Training and documentation

Abstract

This presentation describes how a small, centralized team of eresource management staff at University of Toronto Libraries managed transition after significant staffing changes. By scaling eresource competencies, eresource management transitioned to a decentralized model and increased efficiency in workflows. Presenters reflect on documentation, communication, and next steps for moving forward.