Cross-Functional Teams: A Positive Illustration of Academic Leadership and Operations
Session Description
Are you tired of the existing silos at your university? Ready to make a change? To run academic programs effectively, operations staff and academic leadership need to work together harmoniously in order to ensure a cohesive program delivery. Cross-functional teams can help achieve this by creating more efficient communication channels between advising, recruitment, admissions, financial aid, marketing, and academic leadership.
This session will briefly cover Robert E. Kelley’s theory of the dyadic relationship of leadership and followership in higher education, and how the Undergraduate Fast-Track programs at Northeastern University College of Professional Studies have benefited tremendously from the implementation of a cross-functional team and the cultivation of followership strategies by design.
Session participants will be encouraged to collaborate on ideas about the concept of leadership versus followership within a team, and how to use cross-functional teams and other collaborative methods to work more effectively together.
Session Focus
Post-traditional Students
Accelerated Programs
Student / Client Support Services
Marketing / Social Marketing
Leadership
Professional Development
Session Audience
Program Staff
Student Services Providers
Advisers
Other
Primary Presenter
![[photo]](https://secure.gravatar.com/avatar/b96ee7ffb11af8ebc4408d07e64a7ab0.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Leah Ben-Ami, Northeastern University")
Leah Ben-Ami, Northeastern University
Contact information
l.ben-ami@neu.edu; 617-390-4012
Brief Bio
Leah Ben-Ami is the Director of Undergraduate Fast-Track Programs at Northeastern University. Leah has worked for Northeastern University for nearly eight years, previously working as the Assistant Director of Graduate Campuses and Quality Assurance. Leah is also a part-time instructor for the College of Professional Studies, teaching courses offered in the MS Leadership, Project Management, Organizational Communication, and Nonprofit Management degree programs. Leah is also currently enrolled in the Northeastern University College of Professional Studies Doctor of Education program with a focus in Higher Education Administration.
Additional Presenter #1
![[photo]](https://secure.gravatar.com/avatar/1ae6d2a0fd27c8c776f42a21082da3b8.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Erin Rapp, Northeastern University")
Erin Rapp, Northeastern University
Contact Information
e.rapp@neu.edu; 617-373-6339
Brief Bio
Erin Rapp is the Assistant Director of Undergraduate Programs with the College of Professional Studies at Northeastern University. As Assistant Director, Erin focuses primarily on a portfolio of degree completion, or Fast-Track, degree programs. She completed her undergraduate education at the University of Connecticut and earned her M.Ed. In Higher Education Administration at Northeastern.