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ACHE 2014

October 27–29, 2014

Las Vegas, Nevada

Training Advisers Online: A Team Win!

Tuesday, October 28, 2014 at 1:15 PM–2:00 PM PDT
Concurrent Session 5
Session Description

Penn State’s World Campus future growth is expected to reach 45,000 students. This growth requires hiring new advisers and onboarding and developing staff in remote locations. We will share our new online adviser training program which prepares new advisers in a consistent manner, allowing them to develop skills at their own pace. We will demonstrate how we utilized the NACADA components for adviser training as a guideline for developing the program. Regardless of whether your campus setting is virtual or traditional, advisers work with students, utilize resources and collaborate with team members in an online world.

Participants will learn how to use an online environment to develop advisers who are confident with skills, knowledge and online resources right from the start. Additionally, they will leave the session with a framework for training that is consistent and serves as a resource that is adaptable for use at their institutions.

Session Focus
Online Programming
Professional Development
Session Audience
Program Directors
Student Services Providers

Primary Presenter

Cindye Rudy, Penn State University
Contact information; 800-252-3592

Brief Bio

Cindye Rudy has 20 years experience at Penn State, and has been an academic adviser with the World Campus since 2011. She has a Masters in Adult Education from Penn State.

Additional Presenter #1

Julia Glover, Penn State University
Contact Information; 800-252-3592

Brief Bio

Julia Glover has been an academic adviser at Penn State University for over 10 years. She earned a Masters in Higher Education from Penn State in 1990.

Additional Presenter #2

Additional Presenter #3s