IGeLU 2024

September 9–12, 2024

Conference page: https://igelu.org/event/igelu-2024-conference/
Full program: https://docs.google.com/spreadsheets/d/144GCpISO7ZARuTuNz552IWIpkf07rCdE620aEl9J7-M/edit?usp=sharing

Beyond Limits: Elevating customer experience through service excellence

Tuesday, September 10, 2024 at 9:30 AM–10:30 AM CEST

Plenary room - Skt. Hans Torv + Nørrebros Runddel

Event part

Conference

Track

Strategy

Presenters

Luda Soffer, Vice President, Customer Care, Clarivate

LinkedIn URL

https://www.linkedin.com/in/luda-soffer

Melissa Hilbert, Vice President, Service Implementation, Clarivate

LinkedIn URL

https://www.linkedin.com/in/melissahilbert

Osnat Vilenchik, Vice President, Content Operations, Ex Libris, part of Clarivate

LinkedIn URL

https://www.linkedin.com/in/osnat-vilenchik-3728061

Moderators

Dave Allen, IGeLU Chair, State Library of Queensland

LinkedIn URL

https://www.linkedin.com/in/dave-allen-b156931

Cindy Greenspun, Project Manager, Yale University

LinkedIn URL

https://www.linkedin.com/in/cindy-greenspun-83801412