Conference page: https://igelu.org/event/igelu-2024-conference/
Full program: https://docs.google.com/spreadsheets/d/144GCpISO7ZARuTuNz552IWIpkf07rCdE620aEl9J7-M/edit?usp=sharing
Ranking Configuration - An iterative approach to surfacing better results
Event part
Conference
Abstract
We went live with Alma and Primo VE in August 2023, following go live we noticed some of our materials not surfacing as well in Primo VE as we would expect and some resources such as book reviews crowding out book content. We documented examples of this and looked at ways of improving visibility of our materials. To achieve this aim we undertook a project, we used an iterative approach in adjusting the ranking configuration on our sandbox environment, this was over a number of months and iterations. We tested throughout until we reached a point where we were confident it could be tested more widely by users. We used Primo Analytics to identify the most popular searches and checked how the changes affected the displayed results, we also had user testing and documented all the issues observed. Once positive feedback and results were received, we transferred the settings to the live version of Alma. We have subsequently been checking and tweaking the ranking as an ongoing project.
Track
Conference theme: Beyond Limits and Differences: Data, Hidden Treasures and Mermaids...
Products or Areas of Focus
Primo / Primo VE