Building an On-Demand Non-Credit Registration System Tied to Your Student Information System
Presentation Type
30-Minute Presentations
Presentation Abstract (250 word max.)
California State University, Dominguez Hills College of Continuing and Professional Education developed an online registration system for their noncredit courses using Salesforce Experience Cloud, integrating the system with their Peoplesoft student information system, so that students would have one final system of record for all of their coursework. In addition, the project launched Salesforce CRM and Marketing Cloud to nurture degree-seeking students to application and certificate-seeking students to registration. The system uses Boomi to integrate Salesforce with Peoplesoft, the Touchnet payment gateway, and Cal State Apply, the Liaison-based application system for the CSU system. Building both the registration system and the integrations was quite an achievement, and there were lessons learned that would be useful for any campus looking to build a customer-friendly way for non-matriculated students to register for courses while integrating that system into the main campus student information system.