Visit our "Search the ER&L 2015 Program" page to peruse all the accepted and peer-reviewed sessions for the 10th Anniversary Electronic Resources and Libraries Conference, February 22-25, 2015.
Click to view information about ER&L 2015 Online and Austin registration.
Discovery, Analysis, and Shaping the User Experience
Tuesday, February 24, 2015 at 8:45 AM–9:30 AM CST
Salon A/B
Conference Track
5. User Experience
Keywords
discovery services, data analysis
Learning Objectives
- Participants will be able to employ various quantitative approaches and tools such as a Google Analytics, link resolver data, and COUNTER statistics to analyzer user behavior and identify instruction opportunities.
- Participants will be able to understand how a mixed-method study can be used to gather different aspects of user behavior and assess usability.
- Participants will be able to discern how data from quantitative tools and qualitative studies can be used to shape user outcomes and guide improvements to discovery services.
Abstract
Does user behavior differ based on discovery service platform or institutional size? This session will present data from mixed-methods analyses of EBSCO and ProQuest discovery tools at large and small academic libraries. Focus will be placed on how usage and usability data can shape information literacy and influence discovery development.
Presenters
![[photo]](https://secure.gravatar.com/avatar/47721f32999650ebd370869dec22b254.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Tracy Gilmore, Virginia Tech University")
Tracy Gilmore, Virginia Tech University
![[photo]](https://secure.gravatar.com/avatar/6a8b03265cb8718401e9b5992e7ab454.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Angie Thorpe, Indiana University Kokomo")