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Did We Forget Something? The Need to Improve Linking at the Core of the Library’s Discovery Strategy
Tuesday, February 24, 2015 at 10:45 AM–11:30 AM CST
Room 204
Conference Track
5. User Experience
Keywords
discovery, link resolver, linking, access, user experience, advancements
Learning Objectives
- Recognize how the user experience is negatively affected by failed links
- Identify the substantial impact of failed links for libraries
- Understand the latest advancements and new strategies in linking technology
Abstract
For end-users, linking remains the single biggest point of failure in the research process which undermines library investments in e-resources and discovery services. Panelists will discuss the latest advances in linking technology, strategies that have improved access to discovered content, and share experiences with usability tests around linking.
Presenters
![[photo]](https://secure.gravatar.com/avatar/cc9febb45eb19d0bbeb971a3f5ef9baf.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Jacqueline Samples, Duke University")
Jacqueline Samples, Duke University
![[photo]](https://secure.gravatar.com/avatar/5126b231fed73f6af06438b17f668039.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Jesse Koennecke, Cornell University")
Jesse Koennecke, Cornell University
![[photo]](https://secure.gravatar.com/avatar/7ec1aa54bd13ec1e6b29af5fb196fdca.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Eddie Neuwirth, ProQuest")