Gamer Safety Panel Discussion
Target Audience
digital merchants and mult-channel merchants
Presentation Technical Level
Intermediate - The next step beyond the basics. For attendees with some industry experience.
Summary of Topic
The Gamer Safety Alliance, an MRC affinitiy group, would conduct a panel discussion comprised of top game publishers during which time they discuss the challenges and success they've had with both fraud and payment strategy. The discussion will have value not only for digital merchants but mult-channel as well. As merchants move from traditional selling models to more robust marketing strategies (electronic gift cards, onsite games, virtual currency), many are now just seeing what the gaming community has been working on for years.
Submitters
Michael Mara, Merchant Risk Council
Presenters
Stephen Levy, NCSoft
Title
Presenter Biography
With more than twenty years of product management and operations experience, Stephen Levy has made an indelible impact as a leader with passion and drive for the online space.
As the Global Director of Publishing at NCsoft West his ample contributions span teams from sales and marketing, to manufacturing, to customer service which all produce sustained profitability in the competitive video-games market. Similarly, he leads Business Development in North America and Europe evaluating strategic partnerships, and franchise development resulting in advantageous alliances for NCsoft West, and its four internal development studios. In addition, as the owner of the ecommerce platform he manages all fraud related activities associated with first party sales.
Prior to joining NCsoft, Levy held senior operations and product management positions at Microsoft’s Xbox and Zune groups as well as Amazon.com where he held P&L responsibilities, drove net revenue, and streamlined processes for multiple consumer brands. Before entering the civilian world, Levy was a Flight Engineer for CH-47D Chinook Helicopters in the United States Army Reserves, and served for nearly a decade.
Levy holds a B.A. in Psychology w/ Business Administration Minor from Western Washington University in Bellingham, Washington and is distinguished with his Project Management Professional Certification (PMP).