3. Organizational Strategies

e-resources management, change

Participants will be able to plan for e-resources workflow improvements, Participants will be able to foster collaboration with their users

Managing e-resources challenges even the best librarians. But how can a small, academic library crippled by chronic understaffing provide cutting-edge service with a skeleton crew? The presenter will describe his process for 'managing up', encouraging innovation from below, and reaching across the barrier to collaborate with public services librarians.