1. Managing e-Resources & Licensing

best practices, PDA/DDA

better understand some of the unexpected situations that can crop up when creating a PDA/DDA pilot program, better understand how to craft workflows to handle these unexpected situations.

AU Libraries recently began a PDA/DDA pilot program and although we did our prerequisite research -- literature review, telephone interviews with company and existing clients -- nothing prepared us for delays, price changes, publisher shenanigans, profile changes, and workflow snafus. Come and learn from Auburn's top tips.