ER&L 2015

February 22–25, 2015

Austin, Texas

Visit our "Search the ER&L 2015 Program" page to peruse all the accepted and peer-reviewed sessions for the 10th Anniversary Electronic Resources and Libraries Conference, February 22-25, 2015.

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Better linking by our bootstraps

Monday, February 23, 2015 at 2:15 PM–2:30 PM CST

Room 301

Conference Track

5. User Experience

Keywords

OpenURL linking

Learning Objectives

Submit more informed help requests to link resolver product support staff, and develop a more meaningful understanding of the software life cycle in the context of library services vendors.

Abstract

Though OpenURL is a NISO standard, link resolvers are effectively "black boxes" to librarians. Proprietary link building and metadata scrubbing algorithms provide competitive advantage to product development and disincentivise information sharing. However a discussion of the kinds of information valuable to troubleshooting can be applied across all products.