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Libraries of the Future – Changing Workflows and Systems to Serve the User
Conference Track
5. User Experience
Keywords
demand-driven acquisition, workflow management
Abstract
Grand Valley State is meeting the expectations of its patrons with innovative practices ranging from demand-driven acquisition (DDA) and design of a physical space with the end-user in mind. At the same time, Johnson County Community College is moving to a cloud-based library services platform and subsequently changing library workflows, staff procedures and ultimately the research process. The future of e-resource management will be discussed along with how integrated library services can provide efficient workflows that streamline delivery to the researcher and empower the patron to decide.
Presenters
![[photo]](https://secure.gravatar.com/avatar/4d01b30b996fbceffe1a6faf539e3aa0.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Jeff Daniels, Grand Valley State University Libraries")
Jeff Daniels, Grand Valley State University Libraries
![[photo]](https://secure.gravatar.com/avatar/68aa69081110aed6857293afb305cdd3.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Ms. Michelle D'Couto, BSE Chemical Engineering, ProQuest")
Ms. Michelle D'Couto, BSE Chemical Engineering, ProQuest
![[photo]](https://secure.gravatar.com/avatar/9b27c18bec4a24d0973e8523d679358b.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Judi Guzzy, Johnson County Community College")
Judi Guzzy, Johnson County Community College
![[photo]](https://secure.gravatar.com/avatar/03a884aee6f3399fa1db2038d3b30a01.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Mr. Michael Frisbie, MLS, Johnson County Community College")