5. Innovation in theory, methods and measuring impact
Submission Format
Poster
Programme Listing
How do we know whether social marketing interventions actually lead to behavioural change? This poster contrasts classical declarative evaluation with an implicit, behaviour-relevant measurement approach applied to a sustainability campaign. Attendees will see how different evaluation paradigms applied to the same intervention produce fundamentally different conclusions about impact, and why measurement choices matter when behaviour—not awareness or intention—is the intended outcome of social marketing.
Primary Contact
Bart Norré, School of Management Fribourg, HES-SO University of Applied Sciences and Arts of Western Switzerland
Presenters
Bart Norré, School of Management Fribourg, HES-SO University of Applied Sciences and Arts of Western Switzerland
Authors
Bart Norré, School of Management Fribourg, HES-SO University of Applied Sciences and Arts of Western Switzerland
Sophie Hofmann, School of Management Fribourg, HES-SO University of Applied Sciences and Arts of Western Switzerland