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IGeLU 2026
October 19–22, 2026
Taipei
Event Page | Check out the program in the Google Sheet [coming soon]
Our annual event is held in a hybrid format, with most sessions accessible both to on-site attendees and to those joining via Zoom.
Applications of AI in Library Services - A Case Study of the NTUL
Event part
Conference
Abstract
National Taiwan University Library (NTUL) has explored AI since 2023, focusing on the virtual librarian "Li-bra-l-y / Li-brar-y". Utilizing AnythingLLM as an extensible middleware, the system balances cloud-based models (GPT-4&5) with local computing to ensure data privacy and flexible orchestration.
Key Applications:
- Reader Services: Chatbots on the website and entry kiosks provide 24/7 support using voice interaction and Live2D animation.
- Subject Services: AI-assisted counters handle specialized inquiries. A "Video Call" feature bridges digital help with human expertise via screen sharing.
- Technical Services: AI-generated system automating MARC21 cataloging through OCR and web searches, significantly improving efficiency for rare languages.
Conclusion: While AI acts as a "game-changer" for repetitive tasks, NTUL emphasizes human input for legal protection and ethical compliance. Future priorities include improving model training and integrating AI into our existing library systems.
Track
Practical Applications
Products or Areas of Focus
General / Other
Presenters
![[photo]](https://secure.gravatar.com/avatar/274b6f3a02fe40465b2674205c68b020.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Meg Hui-Hua Chen, National Taiwan University Library, Director of Information Technology & Services Division, National Taiwan University Library")