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IGeLU 2026 Conference and Developers Day, 19-22 October 2026

June 7, 2026

The Pearl in the Shell: Looking Inside AI Search

Wednesday, October 21, 2026 at 1:30 PM–2:00 PM CST 
1 Socrates
Event part

Conference

Abstract

AI discovery tools are often presented as more intuitive and user-friendly than traditional search. But before making them available to patrons, libraries need to ask difficult questions: Do they return authoritative sources? Are results relevant? How do they handle biased or harmful language?

This presentation shares SLSP’s comparative testing of the Primo Research Assistant, Ask Anything and Basic Search in Primo. The evaluation assesses results according to five criteria: bias, authority, currency, relevance and availability.

The presentation will share the methodology, key findings and limitations of the test, including reflections on biased query language, source diversity, open access visibility and the need for recurring evaluation as discovery tools evolve.

Track

User Experience / Discovery

Products or Areas of Focus

Primo

Presenters

[photo]
Aronne Watkins, SLSP (Swiss Library Service Platform), Head of Access & Discovery Services, SLSP (Swiss Library Service Platform)
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