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IGeLU 2026 Conference and Developers Day, 19-22 October 2026

June 7, 2026

Troubleshooting the Transition: A Focused Feedback Session Six Months Post-Migration

Wednesday, October 21, 2026 at 12:00 PM–12:30 PM CST 
6 Da Vinci
Event part

Conference

Abstract

Six months after Yale Libraries migrated to Alma, one small library faced unique challenges because it transitioned from Sierra while the rest of the libraries migrated from Voyager. To support this team, the project group facilitated a one-time feedback session six months post-migration, aimed at troubleshooting issues and helping staff clearly articulate what was and wasn’t working in their workflows.To guide the discussion, we used targeted project management techniques and interactive exercises. These included comparative analysis questions (what worked in Sierra vs. Alma) and the “Five Whys” method to uncover root causes. These approaches helped surface actionable insights and fostered a collaborative environment for addressing migration pain points.

Track
IGeLU 2026 theme: "Pearls of Technology: Think deeply, explore widely"
Migration / Implementation
Products or Areas of Focus

Alma

Presenters

[photo]
Brandon Dudley, Yale University, Sr. Program and Project Director, Library Service Platform
[photo]
Cindy Greenspun, Yale University, IT Project Manager and Head, Library IT Project Management Office
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