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IGeLU 2026
October 19–22, 2026
Taipei
Event Page | Check out the program in the Google Sheet [coming soon]
Our annual event is held in a hybrid format, with most sessions accessible both to on-site attendees and to those joining via Zoom.
Setting up a lost books process in Alma at King’s College London
Event part
Conference
Abstract
Since transitioning to Alma in 2021, King’s College London Libraries & Collections had not had any automated mechanism for making long overdue books lost and charging the patrons who had not returned them…until now! In 2025, our customer service and system support teams collaborated on setting up a lost books process in Alma for precisely this purpose. This presentation will take viewers through how the process was setup in Alma and why certain functionality was used in favour of others. We’ll also be assessing the impact and benefits of the new process almost a year after it went live and any planned future developments.
Track
Practical Applications
Products or Areas of Focus
Alma
Presenters
![[photo]](https://secure.gravatar.com/avatar/1ca6e504243fe6b23c908095c714cfdf.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Robert Watt, King's College London, Library Solutions Manager")