ER&L 2012
April 1–4, 2012
Austin, Texas
2012 ER&L Program Search Tool
ER&L 2012 | April 2–4, 2012 | Austin, Texas and Online
Exploring ideas, trends and technologies in eresources and digital services.Go to www.electroniclibrarian.org to view and print a 3 page pdf of all sessions by thread with conference hashtags.
Register for ER&L 2012.
Electronic Resources Workflow Analysis and Process Improvement
Track
Workflow & Organizations
Keywords
electronic resources workflow management, electronic resources process mapping
Abstract
At Duke University, a cross-functional team analyzed workflows for all electronic products. The team interviewed nearly forty stakeholders and created and analyzed workflow diagrams. The analysis resulted in recommendations to re-engineer workflows. The presenters will describe the team’s experience in using SharePoint and ImageNow as interim solutions to an ERMS.
Learning Objectives
use process mapping to improve efficiency, explore alternatives to an ERMS, and eliminate barriers to effective communication across departments.
hashtag
#processmapping #erl12