Short Talk 3: Making Failure Count: Metrics that Matter, Metrics that Don’t
Session Designer:
Eric Shih, Groundswell
Session Description
As “failing fast” becomes commonplace everywhere from startups to social impact organizations, how can grantmakers and grantees reimagine program evaluation to better account for rapid experimentation and risk taking on the path to innovative breakthroughs and transformative change? Eric Shih will share how one nonprofit drew on the Lean Startup framework to redesign its own assessment processes, establish new metrics and enable faster learning across the organization that unlocked new insights into program effectiveness and scalable impact.
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![[photo]](https://8ca84662c5b8f0cff50d-4baaaf97d63fd7b01243e1b1c57f0cc1.ssl.cf1.rackcdn.com/748/profile_1e6336a22316a9fa5bb8f0de3a810420.png "Eric Shih, Groundswell")
Eric Shih, Groundswell
Speaker Biography
Eric Shih is the Chief Strategy Officer at Groundswell, a Mid-Atlantic nonprofit social enterprise building consumer-powered solutions for climate and economic justice. Eric focuses on expanding Groundswell’s record for social innovation and impact through continual improvement in planning, technology, and evaluation. Eric got his nonprofit start as a youth organizer working with immigrant communities in the Bay Area on environmental justice, and currently sits on the board of the Chinese Progressive Association in San Francisco. Eric received his B.A. from Stanford University and his M.A. in American Culture at the University of Michigan.