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Getting to Know Your Electronic Resources Workflows
mardi 19 mars 2013 à 14:40–15:25 CDT
Amphitheater 204
2013 Conference Track
Workflow & Organizations
Keywords
electronic resource management, workflows
Learning Objectives
identify key elements of an effective workflow analysis strategy, anticipate some of the challenges such a project presents
Abstract
At the University of Michigan Library a small team spent six months analyzing e-resources workflows in Technical Services, culminating in a series of recommendations aimed at both short and long-term improvements. The presenters will report on the results, discuss the project's impact, and reveal key lessons learned about the process.